Virtual Office
Whether you’re starting a new business, growing your company or simply looking for a professional business address, our Virtual Office Membership gives you the flexibility of a PLATF9RM address without the commitment of a dedicated workspace.
Here are some of the most common questions about our Virtual Office Membership.
Can I use the PLATF9RM address as my registered office?
- Yes, subject to our prior written approval and completion of our required checks. If approved, you can use the PLATF9RM address as your company’s registered office in accordance with your membership terms and applicable Companies House requirements.
- Yes, where this is included in and approved as part of your membership. Please speak to our team before using the address for a purpose that isn’t specifically covered by your agreement.
- Yes. Your PLATF9RM address can be used as a correspondence address where this is included in your membership. This can be useful if you don’t want business correspondence sent to your home address.
- Yes, once your membership agreement has been agreed and processed.
- No. You must have permission to use the address before registering it with Companies House. Please wait until your Virtual Office Membership has been approved and your membership agreement is signed by PLATF9RM and yourself before changing your company address.
- Business post addressed to your approved company can be received at PLATF9RM in accordance with the mail-handling service included in your membership. We’ll handle your post securely and in line with the terms of your membership.
Will I be notified when I receive post?
- Yes. A member of the Community team will contact you via email within 24 hours.
- Yes. Post can be collected from PLATF9RM between 8.30am-5.30pm Monday – Friday. You may be asked to provide identification when collecting your post.
- We do not currently offer a mail forwarding service.
- Yes, please speak to a member of our Community Team before arranging for large, high-value, perishable or unusual deliveries. Large parcels need to be collected within 24 hours.
- A Virtual Office Membership is primarily an address and mail-handling service and does not provide access to the coworking workspace. If you would like to work from PLATF9RM you can purchase day passes or a coworking membership via the members portal or one of our Community Team.
- As part of our onboarding and compliance process, we may need to verify your identity, your business and the people connected with it. These checks help us meet our legal and regulatory obligations and ensure that our address services are used appropriately.
- Once your membership ends, you will no longer have permission to use the PLATF9RM address. You will need to arrange for your registered office, correspondence address and/or trading address to be changed wherever applicable. We recommend doing this before your membership ends to avoid disruption to your business correspondence.
